Denise Benson
Summary
Proven performer at Raising Cane's Restaurants, adept in customer satisfaction and cash handling, enhanced store appearance and customer engagement, exceeding service goals. Trained new staff, ensuring adherence to company policies, while demonstrating adaptability across departments. Excelled in high-pressure situations, maintaining a calm demeanor, and significantly contributing to team collaboration and customer relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Raising Cane's Restaurants
05.2022 - 05.2024
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Met customer service goals and exceeded customer expectations.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Processed customer orders and accurately handled payment transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Learned duties for various positions and provided backup at key times.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
Education
Associate of Science - Nursing
Bellevue College
Bellevue, WA03-2028
High School Diploma -
El Toro Highschool
Lake Forest, CA05-2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Guest Services
- Customer inquiries
- Calm Demeanor
- Customer Assistance
- Reliable and Responsible
- Honest and Dependable
- Adaptable and Flexible
- Cleaning and sanitizing
- Team Collaboration
- Active Listening
- Cooperative Attitude
- Customer Relations
Timeline
Customer Service Cashier
Raising Cane's Restaurants
05.2022 - 05.2024
Associate of Science - Nursing
Bellevue College
High School Diploma -
El Toro Highschool
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