Denise Billups
Sidney,NE
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Reservation Specialist
Enterprise Mobility
04.2024 - Current
- Answer Phone Calls
- Provide assistance on making rental reservations
- Enter information regarding customer and locations
- Close the booking for the rental
Admissions/Acute Care Coordinator
Sidney Regional Medical Center
01.2020 - Current
- Composed, sent, received, and distributed correspondence through letters and emails
- Assist patients when entering hospital
- Conduct patient intake interviews to collect medical information
- Send necessary paperwork to specific departments
- Make patient charts and log information
Data Entry
Sandhills Global
12.2019 - Current
- Data Entry compiled information to be entered on different sites
- Entered Dealer Inventories into site
COVID-19 Contact Tracer
PRC
04.2020 - 04.2020
- Contact tracer making contact with individuals regarding covid shot and contacts they may have been in touch with
Education
No Degree - Airline Reservationist
Airline Training School
Denver, ColoradoHigh School Diploma -
St. Patricks School
Sidney, NebraskaSkills
- Customer service experience
- Active listening skills
- Team development
- Reservation software
- Multitasking
- Documentation and reporting
- Data entry
- Telephone etiquette
Timeline
Reservation Specialist
Enterprise Mobility
04.2024 - Current
COVID-19 Contact Tracer
PRC
04.2020 - 04.2020
Admissions/Acute Care Coordinator
Sidney Regional Medical Center
01.2020 - Current
Data Entry
Sandhills Global
12.2019 - Current
No Degree - Airline Reservationist
Airline Training School
High School Diploma -
St. Patricks School
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