Denise Brookshire
Calhoun,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Accounts Receivable Clerk
Kane Carpet
Calhoun , GA
06.2010 - Current
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Accessed customer online portals to research payments and deductions of invoices.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Maintained accurate records of accounts receivable and payable transactions.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Received and recorded cash, checks and transfers.
- Communicated regularly with vendors regarding invoice processing status updates.
- Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
- Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
- Reached out to vendors and customers to resolve account problems.
- Assisted with customer requests and answered questions to improve satisfaction.
Payroll Clerk
Global Employment Solutions
Dalton, GA
06.1998 - 03.2009
- Protected payroll operations and maintained employee confidence by keeping information private.
- Processed new employee paperwork and entered information into payroll system.
- Compiled data from timesheets and other records to determine hours worked and pay rate.
- Verified past employment of candidate hires.
- Processed and issued paychecks and earnings statements.
- Identified, researched and resolved issues with hours worked.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
Education
Bachelor of Arts - Communications
Shorter University
Rome, GA05-1993
Skills
- Customer Relations
- Payment Questions
- Invoice and Payment Processing
- Billing Dispute Resolution
References
References available upon request.
Timeline
Accounts Receivable Clerk
Kane Carpet
06.2010 - Current
Payroll Clerk
Global Employment Solutions
06.1998 - 03.2009
Bachelor of Arts - Communications
Shorter University