Denise Buenrostro
San Antonio
Summary
Compassionate Family Service Counselor with expertise in grief counseling, memorial planning, and community outreach, committed to providing emotional support and valuable resources to families during challenging times.
Overview
18
18
years of professional experience
Work History
Family Service Counselor
Dignity Memorial
San Antonio
06.2019 - 03.2023
- Guided families in selecting meaningful memorial products and services that honored their loved ones.
- Provided emotional support and resources to grieving families during challenging periods.
- Provided information on pre-planning options, highlighting benefits for future arrangements to empower clients.
- Partnered with community organizations to expand outreach efforts and connect families with essential support resources.
- Assisted families during interments by providing emotional support and logistical guidance. to assist families and provide support.
Sales Associate
Kay Jewlers
San Antonio
05.2005 - 05.2020
- Developed strong customer relationships through exceptional service and communication.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to achieve sales goals and improve store performance.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in cash register operation, stock procedures, and customer service.
Education
High School Diploma -
Harlandale High School
San Antonio, TX06-1997
Skills
- Funeral service guidance
- Community outreach
- Crisis intervention
- Community outreach
- Client relationship management
- Emotional support
- Client relationship management
Timeline
Family Service Counselor
Dignity Memorial
06.2019 - 03.2023
Sales Associate
Kay Jewlers
05.2005 - 05.2020
High School Diploma -
Harlandale High School