Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Teanna Phillips

Wausau

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Family Service Counselor

Tribute Companies
01.2021 - 06.2024
  • Developed individualized care plans for clients, taking into account unique needs, preferences, and cultural backgrounds.
  • Coordinated paperwork and required records to meet all business and legal requirements.
  • Advocated for clients' best interests when interacting with other professionals, ensuring that their needs were prioritized and met.
  • Assisted with advanced arrangements for individuals and couples.

Inside Sales and Marketing

Midwest Communications
09.2020 - 02.2021
  • Assist customers in person and on the phone in a timely manner while executing prompt follow up
  • Communicating and logging customer needs, personal issues, or concerns, and work to resolve them
  • Built relationships with current and new clients while incorporating digital campaigns with strategic planning to assure business growth and development.
  • Assisted in the development of custom proposals, tailoring each one according to individual client needs and expectations.
  • Consistently exceeded sales targets by staying informed on industry trends and competitor offerings in order to recommend innovative solutions to customers.

Brand Ambassador

180Promotions
02.2015 - 12.2019
  • Increased brand awareness while generating company sales
  • Collaborated with distributors to assure events had proper marketing materials and staff
  • Recorded customer profiles and preferences for future sales
  • Trained new employees to assure the company desires were properly executed.

Inside Sales Representative

Londerville Steel
01.2019 - 06.2019
  • Assuring all sales from intake to delivery are handled in a timely manner and meet exact specifications required by communicating with warehouse employees, delivery drivers, and distributors
  • Follow up with account holders on any future needs
  • Provide information on new and current products as well as assist in certifications on all metal products.

Bar Manager

Upstairs Downstairs Catering
02.2013 - 09.2017
  • Worked with clients to ensure events are executed timely and efficiently while providing creative insight
  • Established client relations to secure future events
  • Manage the on-property coordination of all external supplies, staff, and services to ensure cohesiveness and keep them in sync with the overall event plan.

Education

Criminal Justice - Criminology, Social Sciences

MATC - Madison, WI
01.2016

Skills

  • Worked with families in making funeral arrangements that meet the needs of the bereaved
  • Provided basic grief support while educating families about the funeral process
  • Responsible for sales and administrative tasks
    Established community partnerships and executed community outreach events
  • Provided service beyond expectation to families while coordinating with funeral directors

References

  • Dan McGovern, Fastenal, (616) 498-8511
  • Jeff Zimmerman, Londerville Steel, (715) 581-2130
  • Christie Oleson, Cop Shoppe, (715) 846-8395

Timeline

Family Service Counselor

Tribute Companies
01.2021 - 06.2024

Inside Sales and Marketing

Midwest Communications
09.2020 - 02.2021

Inside Sales Representative

Londerville Steel
01.2019 - 06.2019

Brand Ambassador

180Promotions
02.2015 - 12.2019

Bar Manager

Upstairs Downstairs Catering
02.2013 - 09.2017

Criminal Justice - Criminology, Social Sciences

MATC - Madison, WI

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Teanna Phillips