Denise Cass
San Tan Valley,AZ
Summary
Driven and self-motivated customer experience advocate seeking a transition into a new career path that reflect my values, passions and interest In a new industry after spending 24 years in the retail pharmacy industry.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens
07.2016 - Current
Realtor
Keller Williams Realty
04.2018 - 04.2021
- Managed buyer and seller contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Store Manager
Walgreens
01.2010 - 06.2016
Executive Store Manager
Walgreens
01.2007 - 12.2009
Assistant Manager
Walgreens
01.2002 - 12.2006
Education
Business Administration
Montgomery County Community College
Blue Bell, PAHigh School Diploma -
Hatboro-Horsham High School
Horsham, PASkills
- Leadership
- Conflict Resolution
- Project Management & Execution
- Problem Solving & Decision Marking
- Critical & Creative thinking
- Data Analysis & Action Planning
- Engage & Influence
- Interpersonal Skills
- Results Driven
- Tenacity
- Public Speaking
- Active Listening
- Flexible & Adaptable
- Customer Experience
- Verbal & Written Communication
- Time Management
- Self Motivated & Accountable
- Teamwork
- Recruiting, Hiring & Training
Accomplishments
- 2021-2023 Top Compliance Recognition
- 2021-2023 Top Engagement Survey Results
- 2021 Champion of Champion Engagement Nomination
- 2018, 2021 & 2022 Top Charity Donations
- 10+ years Excellent Customer Experience Awards
- 2021-2024 Top Recognition for various company driven initiatives
Affiliations
- Grand Canyon Conservancy
Certification
- AZ State Board of Pharmacy Technician License 7/2016 - preset
- Cpht Certification 4/2010 - preset
- AZ Professional Real Estate License 4/2018 - 4/2021
Timeline
Realtor
Keller Williams Realty
04.2018 - 04.2021
Store Manager
Walgreens
07.2016 - Current
Store Manager
Walgreens
01.2010 - 06.2016
Executive Store Manager
Walgreens
01.2007 - 12.2009
Assistant Manager
Walgreens
01.2002 - 12.2006
Business Administration
Montgomery County Community College
High School Diploma -
Hatboro-Horsham High School