Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denise Cruz

Grand Prairie,TX

Summary

Dynamic professional with proven sales expertise at Ojos Locos Sports Cantina. Enhanced guest satisfaction through exceptional service and relationship management. Skilled in multitasking and fostering teamwork, contributing to operational efficiency.

Overview

14
14
years of professional experience

Work History

Server

Ojos Locos Sports Cantina
02.2024 - Current
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Ensured order accuracy and timely delivery, improving dining experience for patrons.
  • Trained new team members on service protocols and operational standards.
  • Cultivated relationships with regular customers.
  • Promoted excellent service to customers, increasing referrals and walk-in business.

General Contractor's Helper

Cruz Properties LLC
01.2011 - Current
  • Operated hand and power tools safely on job sites.
  • Maintained accurate inventory of materials for projects.
  • Prepared work areas and set up equipment for site assessments.
  • Adhered to safety regulations, ensuring a safe environment.
  • Executed daily maintenance tasks on equipment for efficiency.
  • Kept job site clean and organized for team safety.
  • Cooperated effectively with diverse skilled teams on various sites.

Barista

Starbucks
01.2021 - 12.2022
  • Optimized workflow with team during peak service hours.
  • Interacted with customers to create a fun, positive environment.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.

Cashier

Home Depot
03.2021 - 02.2022
  • Assisted customers with inquiries, provided product information, and resolved issues promptly.
  • Identified process improvement opportunities in checkout procedures for increased efficiency.
  • Worked flexible schedule and extra shifts to meet business demands.
  • Operated cash register for cash, check, and credit card transactions with high accuracy.
  • Handled customer returns, refunds, and resolved transaction issues.
  • Resolved customer complaints professionally, enhancing relations and loyalty.

Education

Mountain View College
Dallas, TX
06-2022

Skills

  • Strong work ethic
  • Memory retention
  • Team collaboration
  • Sales expertise
  • Suggestive selling
  • Relationship management
  • Time management
  • Multitasking
  • Reliability
  • Team player
  • Friendly and outgoing
  • Patience and empathy

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Server

Ojos Locos Sports Cantina
02.2024 - Current

Cashier

Home Depot
03.2021 - 02.2022

Barista

Starbucks
01.2021 - 12.2022

General Contractor's Helper

Cruz Properties LLC
01.2011 - Current

Mountain View College

Similar Profiles

CREATE PROFILE
Denise Cruz