Denise Cuevas
Yakima,WA
Summary
Dedicated professional with a background in education and hospitality. Skilled in exceptional customer service and effective communication. Committed to fostering positive relationships and enhancing learning experiences to support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Teacher
Stepping Stones Daycare
Yakima, WA
04.2020 - Current
- Mentored junior teachers, providing guidance on classroom management and instructional strategies.
- Coordinated daily activities to enhance children's engagement and learning experiences.
- Established positive relationships with parents, facilitating communication regarding child development and progress.
- Maintained patience and level-headedness in diverse situations.
Barista
Double Shot
Yakima, WA
02.2018 - 04.2020
- Trained new baristas on beverage preparation techniques and customer service standards.
- Managed inventory levels, ensuring availability of all essential supplies for daily operations.
- Enhanced customer satisfaction by providing personalized service and addressing inquiries effectively.
- Ensured cleanliness and organization of workstations, adhering to health and safety regulations.
Education
High School Diploma -
Washington Virtual Academy
OnlineSkills
- Conflict resolution
- Key decision making
- Training and mentoring
- Emotional support
- Compliance
- Diverse learning styles
- Time management
- Friendly and outgoing
- Exceptional customer service
- Team player
Certification
- First Aid/CPR Certified
Timeline
Lead Teacher
Stepping Stones Daycare
04.2020 - Current
Barista
Double Shot
02.2018 - 04.2020
High School Diploma -
Washington Virtual Academy