Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Denise Daniels

Woods Cross,UT

Summary

An energetic self-starter professional with proven performance in customer service, organization and communication. Patient focused team player with strengths in being action oriented, results driven with a positive attitude. Enjoy learning as I go and enjoy the team I work with at the University of Utah and Huntsman Cancer Institute.

Overview

17
years of professional experience

Work History

University Of Utah Hospitals And Clinics
Salt Lake City , Utah

Patient Relations Specialist
09.2016 - Current

Job overview

  • Patient care coordinator
  • Research records and labs, etc. for scheduling purposes.
  • Receives, responds to, and directs patient communications including but not limited to: phone calls, emails and other interactions.
  • Assess questions and ensure appropriate coordination and well establish report and experience with patients and co-workers.
  • Schedules patients for appointments.
  • Works directly with Huntsman outpatient coordinators.

University Of Utah Hospitals And Clinics
Centerville , Utah

Patient Relations Specialists
09.2016 - 09.2020

Job overview

  • Worked at Centerville Health Center for University of Utah.
  • Checked in patients for family practice providers as well as Urgent Care Clinic. Later was hired as Lead Patient Relations Specialist.
  • CC front end cash roll ups.
  • Managed team of patient relations specialist.
  • Lead team meetings.
  • Customer service.
  • HIPPA Champ.
  • Trust Commerce Reports.
  • Participated in out reach programs for patients such as Women's Health, parades both in Centerville and Farmington, etc.

Safe Harbor Crisis Center
Kaysville, Utah

Internship Student
11.2014 - 04.2015

Job overview

Contact Supervisor: Heidi Patterson, SSW

Phone: 801-648-5818. Domestic Violence Shelter

  • Intern- Intakes
  • Advocate for clients
  • Fund raisers, etc.

Huntsman Cancer Institute
Salt Lake City, Utah

Intern- Student
01.2011 - 08.2011

Job overview

  • Worked directly with Athletic Trainers with cancer patients at Huntsman Hospital.
  • Enjoyed working with patients and athletic trainers.
  • Additional education was provided at Huntsman regarding training cancer patients, etc.
  • Planned exercise plans.
  • Exemplified additional training experience as ISSA Certified personal trainer.

Rodger S. LeFevre
Salt Lake City, Utah

Target Interact US
01.1987 - 06.1990

Job overview

  • Administrative Assistant and personal assistant to CEO.
  • Took time off from working from May, 1990 - June, 2011 for raising a family.
  • Legal Assistant for Utah Bankruptcy Law Center. Sarah Beck attorney at law.

Holy Cross Hospital
Salt Lake City, Utah

Patient Care Coordinator
06.1984 - 08.1986

Job overview

  • Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Delivered excellent patient experiences and direct care.
  • Maintained confidentiality of patient data and condition to safeguard health information.

Education

Salt Lake Community College
Salt Lake City, UT

No Degree from General Studies

University Overview

Started with general studies and took pre-requisite classes for health promotions and human services.

Weber State College
Ogden, UT

No Degree from Health Promotions

University of Phoenix
Salt Lake City, UT

Bachelor of Science from Mental Health Counseling
06.2016

Bountiful High School
Bountiful Utah

High School Diploma
06.1982

Skills

  • Experience for many years working in health care More than 10 years of experience advocating for patients and scheduling appointments, etc
  • At Huntsman Cancer Hospital designed exercise programs for all types of health promotions needs
  • Demonstrated exercises
  • Researched cancer treatments and medications in order to enable appropriate exercise plans
  • Physical assessments for patients

Timeline

Patient Relations Specialist

University Of Utah Hospitals And Clinics
09.2016 - Current

Patient Relations Specialists

University Of Utah Hospitals And Clinics
09.2016 - 09.2020

Internship Student

Safe Harbor Crisis Center
11.2014 - 04.2015

Intern- Student

Huntsman Cancer Institute
01.2011 - 08.2011

Target Interact US

Rodger S. LeFevre
01.1987 - 06.1990

Patient Care Coordinator

Holy Cross Hospital
06.1984 - 08.1986

Salt Lake Community College

No Degree from General Studies

Weber State College

No Degree from Health Promotions

University of Phoenix

Bachelor of Science from Mental Health Counseling

Bountiful High School

High School Diploma
Denise Daniels