Denise Degeorge
Somerset
Summary
Enthusiastic Customer focused Beauty consultant
ready to lead a profitable team to achieve goals and go over and above expectations.
Possessing strengths in task prioritization and customer service. Have been in the industry for 30+ years with a very high client retention rate and exceeding all goals at the Clinique counter. Specializing in skin care, hair care and make up products.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Clinical Beauty Advisor
Macys Department Store
08.2022 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Clarins Counter Manager
Macys Department Store
10.2021 - 08.2022
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Trained new employees on Clarins product knowledge, best practices, and presentation standards to ensure a consistent customer experience.
Managing Partner/Front End Manager
Mi Amore Market/Mi Amore cafe&catering Co.
06.1998 - 12.2020
- Created + successfully executed a concept with 2 locations + great rapport for 22 years
- Purchased/priced and displayed all retail products
- Recruited/hired+ trained staff ,developing them into productive team members with excellent product knowledge
- Prearranged + priced all catering orders to accommodate customers needs
- Counted cash drawers + made bank deposits
- Designed and implemented daily menu and specials
Salon Manager/Hairstylist
Easy Street
09.1985 - 09.2000
- Maintained client base of over 100+loyal monthly
- Managed the front end of the salon /scheduling clients/running register/organized inventory
- Organized promotions to boost product sales, achieving 50% growth in revenue over two quarters
- Educated clients about products and self-maintenance for hair-based needs
Hairstylist
Splash for Hair
09.1990 - 09.1995
- Trained and Mentored all new hair stylists
- Attended all new, exciting cosmetology classes
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Education
Cosmetology License -
East Brunswick Vocational School
East Brunswick, NJ06-1984
high school dipolma -
East Brunswick Vocational
East Brunswick, NJ06-1983
Skills
- Aptitude in listening and understanding the customers needs
- Creative and think outside the box
- Excelled in both the beauty and hospitality industry
- knowledgeable and educated in Skincare, Haircare and Cosmetics
- Strong work ethic with proven ability to increase sales
- POS systems and cash handling
- Client relationship management/retention
Certification
accreted clinical consultant
Timeline
Clinical Beauty Advisor
Macys Department Store
08.2022 - Current
Clarins Counter Manager
Macys Department Store
10.2021 - 08.2022
Managing Partner/Front End Manager
Mi Amore Market/Mi Amore cafe&catering Co.
06.1998 - 12.2020
Hairstylist
Splash for Hair
09.1990 - 09.1995
Salon Manager/Hairstylist
Easy Street
09.1985 - 09.2000
Cosmetology License -
East Brunswick Vocational School
high school dipolma -
East Brunswick Vocational
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