Denise Duran
DALLAS,TX
Summary
Proven track record in customer service and inventory management, honed across roles at Whole Food Market and Kohl's. Excelled in maintaining high accuracy in transactions and effectively solving customer concerns, boosting satisfaction. Skilled in merchandise restocking and problem-solving, demonstrating patience and composure under pressure. Achieved significant improvements in inventory efficiency.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Whole Food Market
03.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
JOANN Fabrics And Crafts
09.2022 - 05.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Kohl's
09.2023 - 10.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
High School Diploma -
Bryan Adams High School
Dallas, TX05.2024
Skills
- Customer Service
- Merchandise Restocking
- Inventory Stocking
- Problem-Solving
- Patience and composure
- E-commerce understanding
- Online Order Processing
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Whole Food Market
03.2024 - Current
Cashier
Kohl's
09.2023 - 10.2023
Cashier
JOANN Fabrics And Crafts
09.2022 - 05.2024
High School Diploma -
Bryan Adams High School