Denise Espitia
Las Vegas,NV
Summary
Dedicated and customer-focused Food Server with over 15 years of experience delivering exceptional dining service in a fast-paced, high-volume restaurant environment. Skilled in accurate order-taking, menu knowledge, payment processing, and ensuring memorable guest experiences. Known for strong communication, teamwork, and efficiency.
Overview
2
2
Languages
2
2
Certifications
23
23
years of professional experience
Work History
Food Server
Carlos and Charlies
Las Vegas, Nevada
04.2012 - 11.2025
- Accurately entered food and beverage orders into the system for efficient processing.
- Provided menu and drink recommendations to enhance guest dining experiences.
- Communicated allergies and special requests to kitchen staff for safe meal preparation.
- Ensured prompt and professional service to meet all guest needs.
- Processed payments and managed transactions with accuracy.
- Maintained a clean, organized work environment to support operational efficiency.
Food Server
Bellagio
Las Vegas, Nevada
02.2011 - 10.2011
- Greeted tables in a fast and courteous manner.
- Suggested cocktail and food menu items to enhance customer dining experience. Upsold menu items effectively to maximize sales and satisfaction.
- Attentive at all times, making sure guest needs are met at all times.
- Handled payments.
- Maintained cleanliness by completing cleaning duties and end-of-shift responsibilities.
Food Server
El Jefes Mexican Restaurant
11.2007 - 05.2008
- Took accurate food and drink orders and delivered them promptly.
- Checked in with customers during their meal to ensure satisfaction.
- Communicated effectively with guests and coworkers.
- Delivered checks and collected payments.
- Maintained a positive and professional dining environment.
Receptionist
TM&D
06.2004 - 08.2007
- Greeted visitors and directed them to the appropriate team or employee.
- Answered incoming calls, recorded messages, and ensured accurate delivery.
- Directed inquiries and provided helpful information.
- Assisted with front-desk operations and administrative tasks.
Hostess / Food Expediter
Chili's Bar & Grill
09.2002 - 06.2004
- Greeted guests, managed reservations, and handled the waitlist to ensure smooth seating flow.
- Seated customers efficiently, creating a positive first impression.
- Monitored order status and coordinated with kitchen and serving staff.
- Assisted with final plating and presentation, performing quality checks before dishes were served.
- Followed all health and sanitation standards and maintained a clean work area.
Education
High School Diploma -
Southern Nevada Technical Vocational Center
Henderson, NV05-2004
Skills
- Customer Service
- Hosting & Guest Seating
- Food Expediting
- Food & Beverage Knowledge
- POS & Ordering Systems
- Order Accuracy
- Payment Handling
- Time Management
- Communication and teamwork
- Cleanliness and Sanitation Practices
Languages
English
Full Professional
Spanish
Full Professional
Certification
Health Card Certification
Timeline
Food Server
Carlos and Charlies
04.2012 - 11.2025
Food Server
Bellagio
02.2011 - 10.2011
Food Server
El Jefes Mexican Restaurant
11.2007 - 05.2008
Receptionist
TM&D
06.2004 - 08.2007
Hostess / Food Expediter
Chili's Bar & Grill
09.2002 - 06.2004
High School Diploma -
Southern Nevada Technical Vocational Center