Denise Evans

Greet customers with a warm welcome as they enter.

Enhanced profit margins by implementing upselling techniques.

Guaranteed correct pricing and accurate entry of food orders.

Streamlined meal dispatching to enhance customer satisfaction by eliminating inaccuracies.

Engaged customers in friendly conversation to enhance their experience and loyalty.

Clear table and disinfect, replace silverware and napkins

Complete side work (cut lemons, fill ketchups, fill syrups, fill any used supplies, sweep)

Complete end-of-shift duties (dismantle the soda machine, wash and reassemble it, and clean the shelves and refrigerators).

• Constantly focused on customer connection.
• Delegated work to staff, setting priorities and goals.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Evaluated store performance and incorporated feedback to implement improvement plans.
• Ensured compliance with safety regulations and company policies.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Team build
• Created weekly work schedules for store personnel.
• Developed strategies to maximize sales and profitability. while decreasing store waste.
• Increased revenue in 5 different locations

• Performed other duties as assigned by management.
• Scanned items and checked pricing on cash register for accuracy.
• Learned roles of other departments to provide coverage and keep store operational (softlines, hardlines, Starbucks)
• Counted and balanced cashier drawers.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Built and maintained productive relationships with employees.
• Resolved customer complaints professionally in accordance with company policy.