Denise Gonzalez

Port Hueneme,CA

Summary

Motivated Certified Nursing Assistant, experienced in delivering patient care and ensuring high quality service. Expresses empathy, great communication, and attention to detail. As well as an Associate from In-N-Out Burger, excelled in enhancing customer satisfaction and engagement through innovative service strategies and effective issue resolution. Skilled in time management and relationship building, I streamlined inventory processes and trained new staff, fostering team success and optimizing operations.

Overview

year of professional experience

Certification

Work History

Associate

In-N-Out Burger

02.2024 - Current

Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Supported other associates in order to achieve our drive goal
Motivated each other to reach a higher goal
Trained new workers

Education

Associate of Science -

Ventura College

Ventura, CA

12-2025

High School Diploma -

Hueneme High School

Oxnard

06-2023

Skills

Customer service
Time management
Attention to detail
Computer skills
Workplace safety

Relationship building
Oral communication
Issue resolution
Compassionate caregiving
Patient companionship

Certification

First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
CNA
Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.

Languages

English

Native or Bilingual

Spanish