Denise Gruhn

-Supports new customer accounts and business development.

-Identify customer activity and requirements on a daily basis.

-Check status of customer shipments on a daily basis, making sure SOP procedures are being followed.

-Provide prompt, courteous and knowledgeable service to all customers via expedite, LTL, air, etc

-Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving.

-Resolves customer issues appropriately and competently.

-Takes customer orders, giving pricing information, performs consultative selling to customers, and explains benefits and services to customers.

-Identify and communicate business opportunities into the sales organization (through the Sales & Marketing Support group).

-Update customers regarding shipments as required.

- Handling many different customers through email and phone calls.

-Reports to the Customer Service Coordinator.

-Supports new customer accounts and business development.

-Identify customer activity and requirements on a daily basis.

-Check status of customer shipments on a daily basis, making sure SOP procedures are being followed.

-Provide prompt, courteous and knowledgeable service to all customers.

-Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving.

-Resolves customer issues appropriately and competently.

-Takes customer orders, giving pricing information, performs consultative selling to customers, and explains benefits and services to customers.

-Identify and communicate business opportunities into the sales organization (through the Sales & Marketing Support group).

-Update customers regarding shipments as required.

- Handling many different customers through email and phone calls.

Managed bidding, monitoring, pricing for all accounts through XML.

- Managed new accounts as they came into the dept with the manager of the dept to make sure all goes right to send out to the rest of the dept.

- In charge of hundreds of loads a day in an understaffed department

-Reports to the Customer Service Coordinator.

-Identify customer activity and requirements on a daily basis.

-Check status of customer shipments on a daily basis, making sure SOP procedures are being followed.

-Provide prompt, courteous and knowledgeable service to all customers.

-Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving.

-Resolves customer issues appropriately and competently.

-Takes customer orders, giving pricing information, performs consultative selling to customers, and explains benefits and services to customers.

-Identify and communicate business opportunities into the sales organization (through the Sales & Marketing Support group).

-Update customers regarding shipments as required.

- Handling many different customers through email and phone calls.

• Administered first aid and emergency care to personnel in various medical settings.
• Assisted in conducting health assessments and monitoring vital signs for patients.
• Collaborated with healthcare teams to ensure effective patient care and treatment plans.
• Maintained medical supplies inventory, ensuring readiness for operations and training exercises.