Desired Job Title
MEDICAL OFFICE ASSISTANTEMERGENCY DEPARTMENT - PATIENT CARE TECHNICIANWork Type
Full TimeContract WorkLocation Preference
RemoteOn-SiteLocation: Perth Amboy, New Jersey
Open to relocation: No
Open To Work
Denise Harris
Perth Amboy
Work Preference
Summary
Compassionate healthcare professional with extensive experience in clinical and administrative environments. Proven ability to enhance patient care while effectively managing operations, ensuring confidentiality, and adhering to health regulations.
Overview
17
17
years of professional experience
Work History
MEDICAL OFFICE ASSISTANT
NORTHWELL HEALTH TRANSFERRED TO ZUCKER HILLSIDE HOSPITAL
QUEENS
03.2023 - Current
- Maintained accurate medical records, ensuring confidentiality and compliance with regulations.
- Checked vital signs, including temperature, pulse rate, respiration rate, and blood pressure.
- Supported clinic operations by answering phones and coordinating patient flow to enhance patient experience.
- Managed front office tasks including customer service, appointment scheduling, and billing.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Strengthened physicians' orders and systematically organized patients' medical records for easy access.
- Ensured compliance with health regulations and HIPAA standards consistently.
- Performed clerical duties such as filing, data entry, and photocopying documents.
EMERGENCY DEPARTMENT - PATIENT CARE TECHNICIAN
LIJ NORTHWELL HEALTH SYSTEM
QUEENS
01.2009 - 03.2023
- Delivered direct patient care following hospital policies, ensuring safety and comfort.
- Assisted patients with personal hygiene and daily living activities, fostering independence and dignity.
- Conducted vital signs monitoring, specimen collection, and waived lab tests.
- Supported nursing staff during patient examinations and procedures, enhancing overall patient care.
- Documented care activities accurately in electronic health records.
- Performed sterilization, autoclaving, and electrocardiograms to ensure safety.
- Managed administrative tasks including chart scanning and file organization.
- Provided phone support to enhance communication with healthcare teams.
Education
MASTER'S - HEALTHCARE ADMINISTRATION
MONROE COLLEGE
NEW YORK01-2026
BACHELOR OF ARTS - Community/Human Services
EMPIRE STATE UNIVERSITY
NY, NY05-2025
Associate in Humanities And Social Sciences -
CAYUGA COMMUNITY COLLEGE
NY, NY05-2024
CERTIFICATE - HEALTHCARE
ALLEN SCHOOL OF HEALTH SCIENCES
BROOKLYN, NY07-2022
Skills
- Medical terminology
- Health records management
- HIPAA compliance knowledge
- Patient care services
- Medical records oversight
- Office administration
- Appointment scheduling
- Front desk operations
- Electronic charting systems
- Cleaning and sanitizing
- Computer proficiency
- Microsoft Office Suite
- Epic HER software
- Customer service excellence
- Attention to detail
- Multitasking
- Teamwork and collaboration
- Effective communication
- Records confidentiality
- Healthcare administration
- Administrative expertise
- Records confidentiality
References
Available upon request.
Leadership Experience
Northwell Health Transferred to Zucker Hillside Hospital, Queens, New York, Medical Office Assistant, 03/01/23, Present, Maintain accurate medical records. Prioritize the administrative information as confidential., Support clinic operations by answering phones and coordinating patient flow. Strengthening physicians' orders and patients' medical records.
Timeline
MEDICAL OFFICE ASSISTANT
NORTHWELL HEALTH TRANSFERRED TO ZUCKER HILLSIDE HOSPITAL
03.2023 - Current
EMERGENCY DEPARTMENT - PATIENT CARE TECHNICIAN
LIJ NORTHWELL HEALTH SYSTEM
01.2009 - 03.2023
MASTER'S - HEALTHCARE ADMINISTRATION
MONROE COLLEGE
BACHELOR OF ARTS - Community/Human Services
EMPIRE STATE UNIVERSITY
Associate in Humanities And Social Sciences -
CAYUGA COMMUNITY COLLEGE
CERTIFICATE - HEALTHCARE
ALLEN SCHOOL OF HEALTH SCIENCES