Denise Hewitt
Hospitality Leadership
Tarboro,North Carolina
Summary
Collaborative leader with dedication to partnering with team members to promote engaged, empowering work culture. Documented strengths in delivering innovation and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
General Manager IV
Sodexo Healthcare
ECU Health Beaufort Hospital
11.2019 - Current
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
High School Diploma -
DH Conley High School
Greenville, NCSkills
- Customer Relationship Management
- Efficient Multi-Tasker
- Project Planning
- Relationship Building
- Troubleshooting Expertise
- Motivation
- Leadership and Team Building
Timeline
General Manager IV
Sodexo Healthcare
11.2019 - Current
High School Diploma -
DH Conley High School