Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise High

Rio Grande,NJ

Summary

Deadline-driven Housekeeping Supervisor focused on turning over rooms for efficient, cost-effective operations. [Number] years in field managing housekeeping teams. Experience working in mid-range hotels with primarily business traveler guests. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Housekeeping Manager

Linda Sweeney
05.2013 - Current
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Communicated repair needs to maintenance staff.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.

Senior Collector

FBCS, INC
02.2013 - 02.2024
  • Strengthened company reputation by adhering to ethical collection practices and providing exemplary customer service.
  • Collaborated with team members to identify trends in non-payment behaviors, developing targeted collection strategies.
  • Maintained strict compliance with federal regulations, ensuring the protection of consumer rights and upholding ethical practices within the organization.
  • Developed customized action plans for each debtor''s unique financial situation, facilitating prompt resolution of outstanding balances.
  • Improved customer retention through compassionate communication and negotiating mutually beneficial payment plans.

Education

High School Diploma -

Middle Township High School
Cape May Court House, NJ
05.1981

Skills

  • Ordering cleaning supplies
  • Training and mentoring
  • Cleaning and sanitation
  • Guest Relations
  • Cleaning practices
  • Customer Relationship Management

Timeline

Housekeeping Manager

Linda Sweeney
05.2013 - Current

Senior Collector

FBCS, INC
02.2013 - 02.2024

High School Diploma -

Middle Township High School
Denise High