Summary
Work History
Education
Skills
Timeline
pwb

Denise Hryn

Denver,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

OST Program Lead II

YMCA of Metro Denver
Denver, CO
03 2024 - Current
  • Ability to manage 15 children in a variety of settings.
  • Adhere to state mandated rules for chilcare.
  • Inspires children to be leaders in their community.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

PetsHotel Associate

Petsmart
Glendale, CO
02 2023 - 03 2024
  • Provided one-on-one playtime sessions to promote exercise, mental stimulation, and socialization among pet guests.
  • Assisted with daily operations, ensuring smooth transitions between check-ins, check-outs, and pet activities.
  • Maintained a clean and safe environment for pets by conducting regular inspections and addressing potential hazards promptly.

Customer Service/ Cashier

My Favorite Muffin
Denver, CO
01 2022 - 02 2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Met customer service goals and exceeded customer expectations.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Sales Associate

World Market
Denver, CO
07 2021 - 03 2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Career Break

Taking courses to excel growth
01 2021 - 07 2021

Education

Certificate - Esthetics

Aveda Institute
05.2014

Skills

  • Teambuilding
  • Attention to Detail
  • Excellent Communication
  • MS Office
  • Training and Development
  • Good Telephone Etiquette
  • Flexible and Adaptable
  • Active Listening

Timeline

OST Program Lead II

YMCA of Metro Denver
03 2024 - Current

PetsHotel Associate

Petsmart
02 2023 - 03 2024

Customer Service/ Cashier

My Favorite Muffin
01 2022 - 02 2023

Sales Associate

World Market
07 2021 - 03 2022

Career Break

Taking courses to excel growth
01 2021 - 07 2021

Certificate - Esthetics

Aveda Institute

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Denise Hryn