Denise Khapsalis
Corona del Mar,CA
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
2
2
years of professional experience
Work History
Service and Food Champion
Gelato Del Mar
Corona Del Mar, CA
09.2024 - Current
- Ensured compliance with health regulations regarding food safety practices at all times.
- Answered questions about menu items and made recommendations when requested.
- Greeted customers to take food orders and provide information about menus.
- Contributed ideas for menu changes or specials based on customer feedback.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained cleanliness of the dining area including tables, chairs, floors and trash receptacles.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Cashier/Service and Food Champion
Taco Bell
Newport Beach, CA
05.2024 - Current
- Processed customer payments quickly and returned exact change and receipts.
- Worked closely with front-end staff to assist customers.
- Issued receipts, refunds, credits or change due to customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Teacher Helper
Boys and Girls Club
Newport Beach, CA
10.2022 - 12.2023
- Participated in professional development workshops to stay current with best practices in education.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Participated in parent-teacher conferences to discuss student performance.
- Maintained organized and clean classroom and play areas.
- Provided guidance on study skills, test taking strategies, and other academic topics.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Collaborated with teachers to identify areas of improvement for struggling students.
- Assisted in the supervision of students during recess, lunch, and other activities.
Education
High School Diploma -
Corona Del Mar High School
Newport Beach, CAHigh School Diploma -
Coastline Community College
Fountain Valley, CASanta Monica College
Santa Monica, CASkills
- Food presentation
- Food service equipment
- Cash handling proficiency
- Reliability and punctuality
- Complaint handling
- Health and safety regulations
- Order accuracy
- Cleanliness and hygiene
- Customer service focus
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Accomplishments
- Donated Blood to cross red for aftermath of wildfires
- Exceeded community service hours
References
References available upon request.
Timeline
Service and Food Champion
Gelato Del Mar
09.2024 - Current
Cashier/Service and Food Champion
Taco Bell
05.2024 - Current
Teacher Helper
Boys and Girls Club
10.2022 - 12.2023
High School Diploma -
Corona Del Mar High School
High School Diploma -
Coastline Community College
Santa Monica College
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