DENISE LA FATE
Philadelphia,PA
Summary
To obtain a position within a growth-oriented company, which will utilize my oral, written and communicative skills, while allowing for professional growth and development.
Overview
33
33
years of professional experience
Work History
Patient Access Representative/Receptionist
Penn Presbyterian Medical
03.2010 - Current
- Responsible for Scheduling appointments in our APM system, Pre-register patients and register patient in EPIC when they arrive for appointments, Verify insurance thru Navinet, Passport, HDX and by telephone, Collect referrals, cash and credit collections.
Unit Secretary
Orlando Regional Medical Center
04.2008 - 12.2009
- Transcribes and processes physicians written orders including notification of consults and entering orders into the SMS computer system
- Order supplies appropriately to meet the needs of the unit and maintain purchase order and requisition file
- Organizes medical records, Copies discharge charts for inter-agency transfer patients
- Obtain old records from medical records department and return records upon patient discharge
- Keep tracking up to date during shift
- Functions as a receptionist in greeting patients families and member of the health team, and assist in directing the flow of traffic on the unit
- Also learned how to do payroll.
Secretary
Penn Presbyterian Medical Center
10.2005 - 03.2008
- Work very close with supervisor with Budget and ordering supplies, Responsible for Confirmation calls, Schedule appointments in our IDX system, Pre-register patients and register patient in SMS system when they arrive for appointments, Verify insurance thru Navinet, Passport, HDX and by telephone, Collect referrals, cash and credit collections, generates reports for our statistics and give it to my manager
- Created forms for our departments, Schedule Short procedure testing for TEE's, I am a lead trainer for our department
- Transcribe Nuclear Cardiology reports for doctors to sign off on
- Pick up the mail and sort it out
- Copy reports and Burn CD's of our studies
- Enter orders in our sunrise system and charged and completed the orders.
Patient Access Representative
Penn Presbyterian Medical Center
10.2003 - 10.2005
- Register and schedule patients in IDX and SMS systems
- (IDX and SMS certified), Verify insurance information, Pre-register patients for upcoming appointments, Front desk receptionist duties, referral and cash and credit collection
- Was qualified to float to different departments of the hospital and cover.
Receptionist/Clerk
Penn Presbyterian Medical Center
04.1997 - 07.1999
- Primary Responsibilities: Register Patients into the computer system, Schedule appointments, Answer the telephone, Operate the front desk, Patient billing, File and pull charts, Front desk receptionist duties, On occasion clean medical instruments.
Secretary
Penn Presbyterian Medical Center
05.1996 - 04.1997
- Schedule appointments, surgery and any type of testing
- Type letters, memos and send to the appropriate persons
- Pick up mail, sort and send to appropriate persons
- Order supplies for the office
- On a monthly basis generates reports and send them to the manager
- Greet the patients and family members
- Obtains any reports or x-ray films for patient visits
- Files all patient data in medical records
- Receives all incoming call and delivers the messages in a timely fashion.
Unit Clerk
Penn Presbyterian Medical Center
10.1992 - 05.1996
- Transcribes and processes physicians written orders including notification of consults and entering orders into the SMS computer system
- Order supplies appropriately to meet the needs of the unit and maintain purchase order and requisition file
- Organizes medical records, Copies discharge charts for inter-agency transfer patients
- Obtain old records from medical records department and return records upon patient discharge
- Keep tracking up to date during shift
- Functions as a receptionist in greeting patients families and member of the health team, and assist in directing the flow of traffic on the unit.
Copy Representative
Recordex Services, Inc
11.1990 - 10.1992
- Copy and mail out medical records to patients and various companies
- File request for medical records on a CRT computer system
- Receive incoming calls of request for information on inpatients records
- Answer questions pertaining to receiving medical records of patients
- On occasions look up medical records in the file room.
Education
High School Diploma -
Rittenhouse Academy
06.1987
Timeline
Patient Access Representative/Receptionist
Penn Presbyterian Medical
03.2010 - Current
Unit Secretary
Orlando Regional Medical Center
04.2008 - 12.2009
Secretary
Penn Presbyterian Medical Center
10.2005 - 03.2008
Patient Access Representative
Penn Presbyterian Medical Center
10.2003 - 10.2005
Receptionist/Clerk
Penn Presbyterian Medical Center
04.1997 - 07.1999
Secretary
Penn Presbyterian Medical Center
05.1996 - 04.1997
Unit Clerk
Penn Presbyterian Medical Center
10.1992 - 05.1996
Copy Representative
Recordex Services, Inc
11.1990 - 10.1992
High School Diploma -
Rittenhouse Academy