Denise Lopez

• Answered customers' questions regarding products, prices, and availability.
• Developed and deepened customer relationships to drive revenue growth.
• Used digital methods and traditional telephone approaches to generate sales leads.
• Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
• Created and updated customer accounts with relevant information.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

• Answered customers' questions regarding products, prices, and availability.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Set up new accounts, established customer credit and set up payment methods.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
• Developed and implemented sales strategies to increase customer loyalty and retention.
• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Monitored industry news and trends to stay up-to-date on competitive landscape.
• Built relationships with customers and community to promote long term business growth.
• Contributed to team objectives in fast-paced environment.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

• Answered customers' questions regarding products, prices, and availability.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Started as File Clerk Mail Clerk

Data Entry

Receptionist

Credit Department

Warehouse Employee

Dispatch

Receiving

Counter Sales

Inside Sales