Denise Massey- Parker
Whiteriver
Summary
To obtain a position focusing on maximizing my interpersonal skills and experiences in behavioral health while aggressively meeting challenges that may arise within a striving company offering direction, harmony and understanding. Integrating Applied Behavior Analysis (ABA) therapy providing impactful support to individuals, while demonstrating empathetic communication and assessments.
Overview
8
8
years of professional experience
Work History
ABA Therapist-RBT
Southwest Behavioral & Health Services-
07.2023 - Current
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
BHT ADMINISTRATOR
Elite Innovative Care Services
01.2021 - Current
- Worked directly under the supervision of senior staff members such as psychiatrists, psychologists, licensed professional counselors, and social workers
- Met with Clients weekly for one on one sessions
- Supervised individuals receiving services in the activities of daily living, encouraging members on independence, accountability, and positive change
- Supported the client treatment plans and discussed progress pertaining to established goals
- Noted and constructed charts on members in regards to behavioral health and wellness
- Ensure disability of Client taking ride was properly assigned ensuring safety
- Met matrix in number of calls needed and correctly assigned and assisted Clients in friendly and sympathetic manner
- Assisted in any/all areas of the business, also assisted in restructuring the program
- Supervised other BHT's on status of note taking and any other tasks required for daily program functions
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Conducted Women's Groups, Life Skills, Parenting, Substance Abuse
- Interacted daily with all Clients including various Court hearings and Child Custody Cases
- Worked with Clinical Director sharing Client case progress and/or relapses
- Supervised Administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Assisted Clients with any/all areas needed to ensure sobriety
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
BEHAVIORAL HEALTH TECH
Premier Innovative Care Services
01.2020 - 01.2021
CUSTOMER SERVICE AGENT
Valley Metro Para Transit
01.2017 - 01.2020
Education
No Degree - General Studies
Mesa Community College
Mesa, AZSkills
- Teamwork and flexibility
- Excellent Communication
- Interpersonal skills
- Problem Solving
- Honesty and discretion
- Applied behavior analysis
- Autism spectrum
- Multitasking
- Self motivation
- Professionalism
Languages
English/Apache
Native or Bilingual
Timeline
ABA Therapist-RBT
Southwest Behavioral & Health Services-
07.2023 - Current
BHT ADMINISTRATOR
Elite Innovative Care Services
01.2021 - Current
BEHAVIORAL HEALTH TECH
Premier Innovative Care Services
01.2020 - 01.2021
CUSTOMER SERVICE AGENT
Valley Metro Para Transit
01.2017 - 01.2020
No Degree - General Studies
Mesa Community College
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