Denise Mata
109 Balle St Carrizo Springs,TX
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service . Proven ability to enhance guest engagement and satisfaction while efficiently managing high-volume service. Experienced in cash handling and team collaboration, consistently contributing to a positive dining experience.
Overview
3
3
years of professional experience
Work History
Server
La Cabana Mexican Grill and Bar
10.2024 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Restaurant Customer Service Representative
McDonald's
07.2022 - 04.2025
- Contributed to team success by consistently meeting or exceeding sales targets.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Assisted in training new hires, sharing best practices for optimal performance.
- Proactively monitored inventory levels, alerting management to necessary stock replenishments in a timely manner.
- Streamlined order processing for faster service and increased efficiency.
- Utilized excellent listening skills when taking orders over the phone or in person, ensuring complete accuracy.
- Maintained a clean and welcoming environment, contributing to positive customer experiences.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
Education
Carrizo Springs High School
Carrizo Springs, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Team collaboration
Timeline
Server
La Cabana Mexican Grill and Bar
10.2024 - 05.2025
Restaurant Customer Service Representative
McDonald's
07.2022 - 04.2025
Carrizo Springs High School
Similar Profiles
Cesar GarciaCesar Garcia
Waiter at La Terraza Mexican Grill And BarWaiter at La Terraza Mexican Grill And Bar
Dariana Ramirez-BravoDariana Ramirez-Bravo
Server/Bartender at La Terraza Mexican Grill And BarServer/Bartender at La Terraza Mexican Grill And Bar
Consuelo JimenezConsuelo Jimenez
Waitress at La Palma Mexican Bar& GrillWaitress at La Palma Mexican Bar& Grill
Benigno TerronesBenigno Terrones
Tanker Truck Driver at Avensis Energy ServicesTanker Truck Driver at Avensis Energy Services
Amber FloresAmber Flores
Deputy Clerk at Dimmit CountyDeputy Clerk at Dimmit County