Denise Mejia
Jersey City,NJ
Summary
Personable and energetic, committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Hudson Hyundai
07.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees and payments.
Head Cashier
Kid City, Jersey City NJ
01.2021 - 09.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Undergraduate - Healthcare Management
Saint Peter's University
Jersey City, NJ05.2026
High School Diploma -
University Academy Charter High School
Jersey City, NJ06.2022
Skills
- Social Perceptiveness
- Verbal and Written Communication
- Word Processing
- Sorting and Labeling
- Multi-Line Telephone Systems
- Customer Assistance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Hudson Hyundai
07.2022 - 08.2023
Head Cashier
Kid City, Jersey City NJ
01.2021 - 09.2021
Undergraduate - Healthcare Management
Saint Peter's University
High School Diploma -
University Academy Charter High School