Denise Mendez
Los Angeles,CA
Summary
Experienced and versatile with a background in hospital housekeeping, commercial cleaning, customer service, and participant in a Parent-Teacher Association (PTA). Proven ability to lead teams, manage multiple responsibilities , and foster positive relationships within diverse communities. Demonstrates exceptional attention to detail, strong organizational skills, and a commitment to maintaining high standards of cleanliness and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Housekeeping Team Lead
Xanitos
02.2019 - 06.2024
- Supervised and coordinated the daily activities of the housekeeping team to optimize efficiency and effectiveness.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Performed thorough cleaning and sanitizing of patient rooms, operating rooms, offices, and common ares in accordance with hospital standards.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Followed proper procedures for the disposal of medical waste, linen handling, and the use of personal protective equipment (PPE).
- Traveled as a housekeeper to Maui and Pennsylvania during hospital strike.
Parent-Teacher Association (PTA) Member
LAUSD
08.2015 - 06.2018
- Organize and coordinate events, including fundraisers, school fairs, and parent educational workshops.
- Participate in regular PTA meetings while contributing ideas and feedback to improve the school environment and student experience.
- Communicate effectively with parents and school staff to keep them informed about upcoming events and opportunities for involvement.
Commercial Cleaning Associate
Maria Janitorial Services
01.2013 - 08.2015
- Interact professionally with building occupants, addressing any cleaning-related inquires or concerns.
- Performed deep cleaning tasks as needed, including carpet shampooing, floor waxing
- Follow all safety protocols and guidelines while handling cleaning chemicals and equipment.1
- Report any maintenance or safety issues to the supervisor promptly.
Sales Associate
Gap
03.2011 - 09.2012
- Built Consumer loyalty by engaging with identifying product needs of the consumer
- Arranged merchandise for display to highlight new product, attract consumers, and
enhance sales - Managed cash register operations using POS system - processing sales, exchanges,
returns, rewards program, ordering from other stores (send sales) - Adhered to all company initiatives and achieved established goals - Units Per
Transaction (UPT), Average Dollar Sales (ADS), and personal sales commitment per
shift - Inventory
Education
Montebello Adult School
Montebello, CASkills
- Scheduling Proficiency
- Team Support and Collaboration
- Adaptability, Flexibility and Time Management
- Strong Communication and Interpersonal Skills
- Knowledge and application of CDC Sanitation Guidelines/COVID-19 Safety Procedures
- Training and Mentoring
- Emergency Response Cleaning
- Event Planning and Coordination
- Community Engagement
Timeline
Housekeeping Team Lead
Xanitos
02.2019 - 06.2024
Parent-Teacher Association (PTA) Member
LAUSD
08.2015 - 06.2018
Commercial Cleaning Associate
Maria Janitorial Services
01.2013 - 08.2015
Sales Associate
Gap
03.2011 - 09.2012
Montebello Adult School