DENISE Michelle
Sun City,AZ
Summary
Engaging Cashier experienced in delivering outstanding customer service in high-volume retail environments. Facilitated smooth front-end operations through strong payment processing and client engagement skills. Committed to team success and consistently exceeded customer expectations.
Overview
38
38
years of post-secondary education
39
39
years of professional experience
Work History
Cashier
Kroger
Cincinnati, Ohio
06.2017 - 10.2025
- Processed customer transactions efficiently at checkout stations.
- Maintained accurate cash drawer and balanced transactions daily.
- Assisted customers with product inquiries and store navigation.
- Provided exceptional customer service to enhance shopping experience.
- Trained new cashiers on register operation and customer interactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Assisted customers in locating specific products. find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Hairstylist
Supercuts
Seattle, Washington
10.1986 - 06.1996
- Provided haircuts and styling services to diverse clientele.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper hair maintenance and styling techniques.
- Educated clients on proper home hair care maintenance techniques.
- Assisted customers in selecting appropriate hair care products.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Developed strong relationships with repeat customers through excellent service.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Greeted customers, answered phones and booked appointments.
- Handled scheduling and appointment management for clients.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Maintained cleanliness and organization of workstations and tools.
- Tracked inventory of supplies used for styling services.
- Managed cash register transactions during checkout process.
Education
Medical Assistant
Edmunds Community College
Edmonds, WA 09.1992 - 02.2030
Cosmetologists - Cosmetology
Evertt School of Cosmetology
Everett , WA 10.1985 - 08.1986
Bothell High School
Bothell , WASkills
- Cash register operation
- Point of sale proficiency
- Payment collection
- Cash handling
- Receipt handling
- Gift card handling
- Product knowledge
- Sales support
- Customer interaction
- Patience and empathy
Timeline
Cashier
Kroger
06.2017 - 10.2025
Medical Assistant
Edmunds Community College
09.1992 - 02.2030
Hairstylist
Supercuts
10.1986 - 06.1996
Cosmetologists - Cosmetology
Evertt School of Cosmetology
10.1985 - 08.1986
Bothell High School