Denise Mosquera
Trenton,NJ
Summary
Results-driven Support Coordinator at Holman Automotive with a strong proficiency in data analysis and team collaboration. Successfully streamlined vehicle payment processes and fostered enhanced vendor relationships, leading to significant improvements in delivery tracking and discrepancy resolution. Managed over $33 million in retail orders monthly, showcasing exceptional attention to detail and process optimization skills that contribute to operational excellence.
Overview
2
2
years of professional experience
Work History
Support Coordinator
Holman Automotive
Mount Laurel, NJ
04.2024 - Current
- Processes over 20 purchase daily orders to submit into our system, and prepares the bank wires to pay vendors in both Mexican pesos and US dollars, ensuring accurate and timely payment.
- Prepared and delivered monthly reports to track and resolve discrepancies in over 170 new vehicle deliveries, ensuring timely updates in the system. Leveraging business reports for actionable insights.
- Maintained comprehensive databases and filing systems, both electronic and paper, to ensure information is organized and easily accessible.
- Acted as a liaison between our Mexico Sales Team and the operations side in the US by conducting bi-weekly meetings in Spanish to resolve any issues in the processing of vehicle payments.
Logistics Track and Trace Analyst
Burlington Coat Factory - Corporate
Burlington, NJ
08.2022 - 03.2024
- Conducted weekly vendor meetings to review performance metrics, address concerns, and reinforce shipping guidelines. This includes top vendors and vendors who struggle with meeting our requirements.
- Utilized tracking systems and software to monitor the movement of 150 orders, an average of 8 million on-order retail. weekly throughout the supply chain, ensuring timely delivery and resolving any issues or delays.
- Updated and maintained weekly reports for buyers and internal stakeholders, providing frequent status updates on purchase orders, transit status, processing, and receipt status.
- Responsible for tracking over 33 million dollars worth of retail orders monthly in Burlington Intimates and West Coast Shoes department This includes domestic, Port of Entry orders, and Direct Imports (DI).
Education
Bachelor of Science - Business Analytics And Information Technology
Rutgers University
New Brunswick, NJ05-2021
Skills
Detail-oriented
Delivery tracking
Process improvement
Data analysis
Product development
Collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Support Coordinator
Holman Automotive
04.2024 - Current
Logistics Track and Trace Analyst
Burlington Coat Factory - Corporate
08.2022 - 03.2024
Bachelor of Science - Business Analytics And Information Technology
Rutgers University
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