Denise Palm
Greensburg,PA
Summary
Proven Group Leader with a strong focus on driving productivity and ensuring operational efficiency. Expertise in team coordination, problem-solving, and communication to support departmental goals.
Overview
26
26
years of professional experience
Work History
Group Leader
Dicks Sporting Goods Distribution Center
2021.03 - Current
Over see daily operation on the RTV/Claims department.
RTV/Claims Clerical
Dicks Sporting Goods Distribution Center
2016.10 - 2021.03
Responsible for entering productivity, daily STATS, shipping of defective merchandise and claims back to the vendors.
Group Leader
Dicks Sporting Goods Distribution Center
2000.04 - 2016.10
Group leader in various departments, OTH, Breakpack, Ticketing, RTV/Claims.
Over see daily operations of department, driving productivity, safety and accuracy.
Skills
- Excellent verbal and written communication skills
- Problem solving, ability to shift directions as needed
- Coordinate work flow of the teammates to meet productivity, accuracy and safety goals
- Work with the other shift to ensure completion of claim cycles to meet shipping deadlines
- Work with other leads on 3rd with sharing labor to ensure we are meeting building productivity
- Work with 1st shift clerical on loading outbound trailers for claims and defectives
- Training teammates on new RELOS program
Timeline
Group Leader
Dicks Sporting Goods Distribution Center
2021.03 - Current
RTV/Claims Clerical
Dicks Sporting Goods Distribution Center
2016.10 - 2021.03
Group Leader
Dicks Sporting Goods Distribution Center
2000.04 - 2016.10