Denise Pittman
Houston,TX
Summary
Over 10 years professional client-facing customer service experience. Excellent communication, organization, innovation, and leadership skills. Dynamic and works well in collaborative environments. Seeking a position where I can leverage my current experience to make a meaningful contribution to the team and industry while developing new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Brokerage Coordinator
Cushman & Wakefield
01.2021 - Current
- Support brokers in the representation of clients in the performance of due diligence, packaging, and marketing of properties, providing superior marketing, research, and administrative support.
- Interpret lease agreements and sales contracts, in support of booking commissions, deal data, tracking opportunities, listings, deal-related expenses, and deal management in Engage/Salesforce.
- Communicate effectively and build rapport with brokers and office staff across multiple departments.
Marketing Support Agent
Manhattan Life Insurance
10.2020 - 01.2021
- Guided newly appointed agents through agent portal registration and provide an educational experience, highlighting the most utilized sections of the portal.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
- Handled and promptly resolved agent complaints to maintain professional relationships.
Receptionist
Manhattan Life Insurance
03.2019 - 10.2020
- Greeted visitors and assisted with basic questions on annuity contracts, directions, and meeting information.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
Bachelor of Science - Integrated Studies
University of Houston
Houston, TX06.2025
Associate of Arts - Music Performance
Lincoln Land Community College
Springfield, IL06.2016
Skills
- CRM Software
- MS Office
- Process Improvement
- Project Support
- Work Planning and Prioritization
- Document Control
Certification
- Texas Real Estate License - April 2023
Timeline
Brokerage Coordinator
Cushman & Wakefield
01.2021 - Current
Marketing Support Agent
Manhattan Life Insurance
10.2020 - 01.2021
Receptionist
Manhattan Life Insurance
03.2019 - 10.2020
Bachelor of Science - Integrated Studies
University of Houston
Associate of Arts - Music Performance
Lincoln Land Community College