Denise R. Hill
General Dentistry
North Ridgeville,OH
40
years of professional experience
Office Manager or Dental Assistant
Work History
Dental Office Manager
9 Years 5 Months- Managed daily dental office operations, coordinating scheduling, patient flow, and front desk coverage.
- Supervised administrative staff, assigned duties, and reinforced consistent office procedures.
- Processed insurance claims, verified benefits, and resolved billing discrepancies with carriers.
- Maintained patient records, treatment notes, and compliance documentation with strong accuracy.
Periodontal Specialist
4 Years 6 Months- Office Manager (2 locations – Elyria & Westlake)
- Open & close office, run end of day reports, monthly & yearly, set-up new appointments, file benefit forms with insurance companies, record insurance payments, review treatment plans available, set up “Care Credit” and review payment options with patients, EOB narrative’s, handle referrals and mailings to general dentists or oral surgeons, dentrix/digital x-rays.
- All patient information scanned into computer under “smart doc’s”, assist other office workers in various duties , make sure dentist has all information daily on scheduled patients coming in.
Dental Receptionist
8 Years 8 Months- Front office duties, dental insurance, charting, new patient consults, scheduling patients, confirming appointments, eob’s with insurance, posting insurance and patients payments, sending statements, insurance narratives, perio charting and remove pacts.
Dental Assistant
6 Years- Assistant to general dentist. Radiographs, amalgam, composite and cast restoration Procedure, extractions, dental instruments and passing techniques, root canals, Six-handed dentistry.
Education
- Dental Assistant Radiographer lecture
American Heart Association BLS for Healthcare Provider
National Safety Council First Aid
CPR certified
Radiograph certified
Dental Assisting
132 hours
Skills
Charting abbreviations and symbols using anatomic diagrams.
Use of the HVE tip and saliva ejector.
Radiation Health and Safety
intra and extra oral techniques
processing
mounting
labeling.
Trained on using the ultrasonic cleaner
and sterilizer.
Amalgam
composite and cast restoration procedures.
Front office duties
Eaglesoft 17 program
Timeline
Dental Office Manager
General Dentistry
05.2017 - CurrentRead More
Periodontal Specialist
Dr. Eric Guirguis DDS
11.2012 - 05.2017Read More
Dental Receptionist
Bodnar Periodontics
01.2004 - 09.2012Read More
Dental Assistant
Biddulph Dental
01.1987 - 01.1993Read More
Dental Assisting
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from Dental Assistant Radiographer lecture
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