As the founder of Roadway Trucking Delivery LLC, excelled in elevating customer satisfaction through strategic business process improvements, showcasing prowess in small business operations and relationship building. Tenure is marked by cultivating lasting client connections, evidenced by significant repeat business, highlighting adeptness in both verbal communication and customer relations.
Hi, I’m
Denise Rideaux
Houston ,TX
Summary
Overview
4
years of professional experience
Work History
Gator Transportation
Owner
07.2021 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Successfully navigated challenging economic conditions by making informed decisions that protected business's financial stability.
- Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Amazon
Driver Supervisor
07.2020 - 01.2021
Job overview
- Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
- Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in efficient and timely manner.
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
- Coordinated with maintenance teams to ensure timely repairs and preventative maintenance on vehicles, minimizing downtime and ensuring fleet reliability.
- Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
- Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.
Education
Central High School Beaumont, TX
High School Diploma
05.1991
University Overview
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
English
Full Professional
Timeline
Owner
Gator Transportation
07.2021 - Current
Driver Supervisor
Amazon
07.2020 - 01.2021
Central High School
High School Diploma
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