Denise Rose
PHOENIX,AZ
Summary
Career orientated retail manager with 17years of experience in retail merchandising and inventory control. Employs excellent leadership skills and works well in a challenging fast-paced environment. Has a close eye for detail to improve accuracy for increasing profits, reducing shrink, and maintaining proper in stock for over all customer satisfaction.
Overview
24
24
years of professional experience
Work History
Customer service manager
Wal-Mart
01.2002 - 01.2017
- Over sees all cashier’s and manages accuracy of balancing tills
- Promptly handles customer complaints and ensures customer Satisfaction
- Does scheduling for all cashier’s to ensure proper coverage for front end
Merchandiser
Hensley Beverage
Phoenix, AZ
05.2022 - Current
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Department Manager
Wal-Mart
01.2002 - 01.2017
- Merchandising all freight from backroom to sales floor
- Building features and end caps to drive sales
- Maintaining modular integrity for proper in stock of merchandise
- Delegates daily duties to associates and follows up to ensure completion of all tasks given
- Orders merchandise to drive sales and increase profits
- Follows company policies and all compliance regulations
- Reviews daily reports and sales trends and works with vendors to ensure in stock and flow of merchandise
Inventory control specialist
Wal-Mart
01.2002 - 01.2017
- Accurately keeps counts of all overstock merchandise in backroom
- Assures that all bins in backroom are correctly audited on a daily basis
- Stocks merchandise
- Bins all overstock
Skills
- Customer service
- Inventory control
- Leadership skills
- Pricing accuracy
- Reducing shrink
- Detail oriented
- Merchandising
- Fixture installation
- Planogramming
Timeline
Merchandiser
Hensley Beverage
05.2022 - Current
Customer service manager
Wal-Mart
01.2002 - 01.2017
Department Manager
Wal-Mart
01.2002 - 01.2017
Inventory control specialist
Wal-Mart
01.2002 - 01.2017