Denise Salazar
patient Access
Chicago,IL
Summary
Compassionate Youth Care Worker with 2-year background working with children and as companion in order to prevent risky behaviors. Adept at preparing, completing daily accurate reports and implementing various behavior modification techniques. Communicative and reliable with commitment to fostering environment which facilitates learning and behavioral management of youth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Care Worker
Southwest Key Program
El Paso, TX
08.2022 - 08.2025
- Mentored and supported young people through collaborative activities and social programs.
- Documented child progress, reporting extreme changes in behavior.
- Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
- Facilitated group activities that promote socialization skills among youth in care.
- Monitored the physical environment to ensure safety of clients and staff.
- Maintained cleanliness of youth facilities and rooms.
- Conducted assessments of clients' needs upon intake into program.
- Ensured compliance with state regulations pertaining to child welfare services delivery.
- Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
- Asset with youth with fly outs.
Patient Access Representative II
Conifer Health Solutions
El Paso, TX
04.2019 - 05.2022
- Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.)
- Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services
- May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
- Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
- Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors
- May also assist with scheduling and coordinating post discharge care for patients.
Lead Consultant
FedEx Office
El Paso, TX
02.2017 - 03.2019
- Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
- Manages production flow to ensure all production orders are done right and on time
- Takes customer orders, giving pricing information, performs consultative selling to customers
- Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders
- Sets up complex orders and performs multiple tasks at the same time
- Responsible for ensuring quality during and after production process
- Ensures communication among shifts
- Coordinates pick-up and delivery of customer orders
- May provide leadership to team members on an assigned shift
- Assists in the training of store team members
- Collates, sorts and organizes customer orders
- Operates the Point of Sale terminal (POS), handles financial transactions and makes change.
- Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
- Follows instructions of supervisors and assists other team members in performing store functions
Education
High school diploma -
Americas High School
05.2005
Skills
- Computer skills (10 years)
- Insurance verification
- Customer service (10 years)
- CPT coding
- ICD coding
- Data entry (5 years)
- Medical scheduling
- Insurance Verification
- Medical Scheduling
- Medical Office Experience
- Hospital Experience
- Medical Terminology
- Medical Billing
- Transcription
- CPT Coding
- ICD-10
- Picking & packing (3 years)
- Shipping & receiving (4 years)
- Life Skills Instruction
- Group and Individual Sessions
- Abuse Identification
- Shelter Arrangements
- Educational Support
- Plan of Action Development
- Community Services Coordination
- Records Management
- Behavior Management
- Youth Interviewing
- Mental Health Support
- Recreational Activities
- Child Development
- Youth Supervision
- Positive Reinforcement
Certification
- CPR
- CPI
Languages
English
Full Professional
Spanish
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Youth Care Worker
Southwest Key Program
08.2022 - 08.2025
Patient Access Representative II
Conifer Health Solutions
04.2019 - 05.2022
Lead Consultant
FedEx Office
02.2017 - 03.2019
High school diploma -
Americas High School
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