Denise Sluman
Delray Beach
Summary
Dynamic professional with extensive experience in patient account management at Adapthealth, Inc. Proven ability to troubleshoot complex issues and ensure policy compliance. Skilled in medication delivery systems and fostering strong customer relationships, driving significant revenue growth while enhancing service quality. Committed to delivering exceptional results in fast-paced environments.
Overview
27
27
years of professional experience
Work History
PAP Specialist (Patient Assistance program)
Adapthealth, Inc.
07.2022 - Current
- Assist patients by providing equipment and meds to those that suffer from upper respiratory conditions & Sleep Apnea
- Manage/troubleshoot, resolve all issues within patient account.
Licensed Insurance Agent
ASB Financial, Inc.
Boca Raton
01.2020 - 07.2022
- Company Overview: Boca Raton, FL
- Solicit Sales, Increase revenue, build book of business
- Advise consumers on Life, Medicare, LTC Benefits, Annuities and Financial Family Planning
- Advise consumers of their rights and entitlements based on the law
- Boca Raton, FL
Sr. Account Manager
Datalot, Inc.
Boca Raton
12.2015 - 06.2020
- Company Overview: Boca Raton, FL
- Solicit sales to increase revenue
- Train Health Insurance agents on web based integrated platform
- Manage//troubleshoot, resolve all issues within Agent account
- Market all company products and services
- Boca Raton, FL
General Manager
The Pittsforrd Pub
Pittsford
05.2009 - 12.2015
- Company Overview: Pittsford, NY
- Hire/Schedule/Oversee Staff
- Order/Manage all liquor, beer and wine inventory
- Bartend/Serve/Run food as needed
- Pittsford, NY
Sr. Account Executive
Flower City Printing
Rochester
07.1998 - 05.2009
- Company Overview: Rochester, NY.
- Solicit sales to increase revenue
- Manage customer accounts for specialty large format printing, POP, Signage and Packaging facility
- Direct, troubleshoot, resolve issues, oversee customer campaigns from start to finish
- Ensure top quality and on time deliver
- Market all company product and services
- Rochester, NY.
Education
Bachelor’s Degree - Print Management and Production
Rochester Institute of Technology
Rochester, NYSkills
- Patient account management
- Troubleshooting issues
- Medication delivery systems
- Equipment supply chain
- Policy compliance
- Customer relationship management
Timeline
PAP Specialist (Patient Assistance program)
Adapthealth, Inc.
07.2022 - Current
Licensed Insurance Agent
ASB Financial, Inc.
01.2020 - 07.2022
Sr. Account Manager
Datalot, Inc.
12.2015 - 06.2020
General Manager
The Pittsforrd Pub
05.2009 - 12.2015
Sr. Account Executive
Flower City Printing
07.1998 - 05.2009
Bachelor’s Degree - Print Management and Production
Rochester Institute of Technology
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