Denise Taylor
McDonough,GA
Summary
Dedicated professional with expertise in customer service, time management, and trend analysis. Proven ability to troubleshoot issues and implement effective solutions. Strong communicator with a track record of building positive relationships and surpassing performance goals. Experienced in community management, including tenant relations, event coordination, and issue resolution, resulting in improved resident satisfaction and a vibrant community atmosphere.
Overview
23
23
years of professional experience
Work History
Assistant Community Manager
Dominium Inc.
McDonough, USA
10.2023 - Current
- Coordinated resident events to foster community engagement and participation.
- Collected monthly rent payments, recorded transactions, and submitted bank deposits to maintain operating funds.
- Assisted in tracking budgets and reporting expenses for community operations.
- Collaborated with maintenance teams to ensure prompt resolution of service requests.
- Conducted monthly re-certification appointments and interviews to update records and verify eligibility.
Assistant Community Manager
Heritage Property Management / Heron Bay Community Association
McDonough, USA
02.2021 - 10.2023
- Coordinated association meetings, prepared agendas, and facilitated communication among stakeholders to enhance engagement.
- Ensured compliance with governing documents and state requirements for community associations, mitigating legal risks.
- Managed vendor relations and property portfolios to streamline operations and improve service delivery.
- Enhanced homeowner satisfaction and community retention through proactive issue resolution and strong client relations.
Executive Assistant
Software Paradigms International
Sandy Springs, USA
05.2013 - 08.2019
- Coordinated board meetings and prepared agenda materials to support decision-making.
- Tracked action items from meetings to ensure timely completion of assigned tasks.
- Coordinated international travel arrangements and executive schedules to optimize time management.
- Supported budget tracking by entering and organizing expenses in financial software systems.
Executive Assistant
Parking Management Services
Atlanta, USA
02.2003 - 04.2013
- Created proposals and client materials that increased engagement by 15%.
- Assisted in preparing impactful presentations and reports using PowerPoint and Excel to support decision-making.
- Prepared agendas and coordinated catering for luncheons and meetings to ensure seamless event execution.
- Represented company at conferences, fostering strategic business relationships that enhanced networking opportunities.
Education
B.B.A. - Business Administration
Virginia College
Birmingham, ALA.A.S. - Accounting
Southern Crescent Technical College
Griffin, GASkills
- Tenant relations and leasing
- Yardi software proficiency
- Deposit accounting
- Compliance assurance
- Property management systems
- Lease documentation
- Client relations and retention
- Credit screening
- Financial software proficiency
- Budget tracking
Timeline
Assistant Community Manager
Dominium Inc.
10.2023 - Current
Assistant Community Manager
Heritage Property Management / Heron Bay Community Association
02.2021 - 10.2023
Executive Assistant
Software Paradigms International
05.2013 - 08.2019
Executive Assistant
Parking Management Services
02.2003 - 04.2013
B.B.A. - Business Administration
Virginia College
A.A.S. - Accounting
Southern Crescent Technical College