Denise Torres
El Paso
Summary
Resourceful Assistant Manager known for positive attitude, high productivity, and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tropical Smoothie Cafe
El Paso
02.2024 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Developed a system for tracking inventory and ordering supplies as needed.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and company policies.
Hairstylist
SmartStyle Hair Salon
El Paso
05.2022 - 02.2024
- Greeted customers, answered phones and booked appointments.
- Tracked inventory of supplies used for styling services.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Participated in team discussions regarding marketing strategies for the salon.
- Updated and maintained customer information records and beauty services provided.
Education
High School Diploma -
Coronado High School
El Paso, TX06-2027
Skills
- Customer service
- Team leadership
- Health and safety
- Inventory management
- Appointment scheduling
- Team collaboration
- Health regulations
Affiliations
- Painting
- Drawing
- Babysitting
Certification
- License of Cosmetology
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
About Me
- I am someone who can find the positive in any situation, and keep a neutral mindset in times of pressure. I am able to respond effectively to new situations, challenges, and changes in an environment. I'm optimistic and resiliant and focus on solutions instead of the problems.
Timeline
Assistant Manager
Tropical Smoothie Cafe
02.2024 - Current
Hairstylist
SmartStyle Hair Salon
05.2022 - 02.2024
High School Diploma -
Coronado High School
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