Hi, I’m
Denise Trujillo
Summary
Accomplished Shift Supervisor with a proven track record at Ambrosia Llc /BurgerKing, enhancing customer satisfaction and streamlining operations for increased efficiency. Expert in cash handling and customer service excellence, I've significantly reduced operational expenses and resolved customer issues with empathy, fostering a positive and productive work environment.
Overview
3
years of professional experience
1
Certificate
Work History
Ruprecht Organization / JetRad /McDonald's
Opening Shift Leader
07.2024 - Current
Job overview
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
Ambrosia Llc /BurgerKing
Shift Supervisor
09.2023 - 04.2024
Job overview
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
RUHungry Llc /Burger King
Crew Leader
07.2021 - 09.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Education
Trend Business CollegeYakima, WA
No Degree from Business Management
06-1987
Skills
- Customer service focus
- Cash handling proficiency
- Sanitation guidelines
- Employee motivation
- Time management
- Customer assistance
- Patience and empathy
- Attention to detail
- Customer service excellence
- Cash handling
- Customer service
- Food safety standards
Certification
SerSafe Food Preparation Manager expires 2028
SerSafe Unconscious bias in restaurants ,Manager
SerSafe Sexual Harassment
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Opening Shift Leader
Ruprecht Organization / JetRad /McDonald's
07.2024 - Current
Shift Supervisor
Ambrosia Llc /BurgerKing
09.2023 - 04.2024
Crew Leader
RUHungry Llc /Burger King
07.2021 - 09.2023
Trend Business College
No Degree from Business Management
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