Morgan Holling
Massillon
Summary
Dedicated shift leader recognized for effective task delegation and smooth operations. Proven ability to manage inventory and train staff, contributing to enhanced service delivery and team performance.
Overview
1
1
year of professional experience
Work History
Opening Shift Leader
Chick-fil-A
Massillon
07.2025 - Current
- Supervised opening team in food preparation and customer service, ensuring smooth operations during peak hours.
- Managed inventory levels to maintain adequate supply for morning operations, minimizing service disruptions.
- Delegated specific duties to team members based on skills, enhancing efficiency and job satisfaction.
- Trained new employees on safety protocols and operational standards.
Certified Trainer
Chick-fil-A
Massillon
04.2025 - Current
- Trained team members on customer service standards and operational procedures.
- Coached individuals to enhance skills and achieve personal development goals.
- Monitored industry trends and best practices to inform training strategies.
Education
Northwest High School
Canal Fulton, OH05-2026
Skills
- Opening procedures
- Inventory management
- Catering management
- Team leadership
- Employee training
- Task delegation
- Time management
- Conflict resolution
- Customer service
Timeline
Opening Shift Leader
Chick-fil-A
07.2025 - Current
Certified Trainer
Chick-fil-A
04.2025 - Current
Northwest High School