Summary
Overview
Work History
Education
Affiliations
Languages
Timeline
Generic

Denise Valdez

Rosemead,CA

Summary

Knowledgeable Dispatcher with Five years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.

Overview

2
2
years of professional experience

Work History

Dispatcher

Owl Western Pharmacy
Covina, CA
02.2024 - Current
  • Received and dispatched calls for emergency services.
  • Assigned drivers to appropriate routes based on customer needs.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Updated records of driver locations, delays, and cancellations.

Delivery Driver

Premier Pharmacy Services
Baldwin Park
06.2023 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Maintained accurate records of goods delivered and collected payments as required.

Dispatcher

Premier Pharmacy Services
Baldwin Park, CA
01.2022 - 01.2024
  • Received and dispatched calls for emergency services.
  • Updated records of driver locations, delays, and cancellations.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Assigned drivers to appropriate routes based on customer needs.
  • Maintained logs of all incoming calls and assigned tasks.
  • Resolved customer complaints related to service issues or delays.

Education

High School Diploma -

Mountain View High School
El Monte, CA
06-2019

Some College (No Degree) -

Rio Hondo College
Whittier, CA

Affiliations

  • Sports

Languages

English
Professional
Spanish
Professional

Timeline

Dispatcher

Owl Western Pharmacy
02.2024 - Current

Delivery Driver

Premier Pharmacy Services
06.2023 - Current

Dispatcher

Premier Pharmacy Services
01.2022 - 01.2024

High School Diploma -

Mountain View High School

Some College (No Degree) -

Rio Hondo College

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Denise Valdez