Denise Vo
Houston,TX
Summary
Professional and service-driven server with experience delivering attentive, high-quality hospitality in fast-paced dining. Skilled at creating memorable guest experiences through strong communication, attention to detail, and a welcoming, polished approach. Works effectively with team members while maintaining efficiency, cleanliness, and professional service standards during high-volume shifts. TABC and Food Handler certified, with a strong commitment to responsible guest satisfaction, and exceptional hospitality.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Server
Sushi Rebel
Houston, Tx
01.2022 - Current
- Provided high-quality customer service in fast-paced restaurant environment, ensuring timely, accurate order delivery that enhanced guest satisfaction.
- Ensured cleanliness and order of tables and dining area, meeting sanitation standards to create a welcoming dining experience.
- Worked independently and under pressure, maintaining positive attitude that contributed to team morale.
- Engaged customers to enhance their dining experience, answered questions, and recommended specials to increase profits.
Server/Hostess
Yi’Peng Thai Dining
Houston, Tx
11.2020 - 12.2021
- Ensured customers were promptly seated and received attentive, friendly service to enhance dining experience.
- Took customer orders accurately and made recommendations for daily specials to increase sales.
- Processed payments and handled cash and credit transactions securely.
- Monitored restaurant activity to optimize seating and dining flow.
- Built and fostered strong customer relationships to encourage repeat business.
Line Server
U’Maki Sushi Burrito
Houston, Tx
08.2019 - 10.2020
- Anticipated guest needs by preparing trays with food and cutlery efficiently.
- Accurately created and processed customer orders, handling cash transactions responsibly.
- Maintained cleanliness and restocked stations to ensure a sanitary and organized work area.
- Memorized menu items and rotating specials to provide customized recommendations to guests.
Education
Paul Mitchell The School
Houston, Tx 08.2022 - 03.2023
Cypress Creek High School
Houston, Tx Skills
- Customer service
- Multitasking and organization
- Team collaboration
- Adaptability
Timeline
Paul Mitchell The School
08.2022 - 03.2023
Server
Sushi Rebel
01.2022 - Current
Server/Hostess
Yi’Peng Thai Dining
11.2020 - 12.2021
Line Server
U’Maki Sushi Burrito
08.2019 - 10.2020
Cypress Creek High School