Denise Williams
Reading
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
37
37
years of professional experience
1977
1977
years of post-secondary education
Work History
Receptionist
Allied Universal Security Services
Reading
10.2024 - Current
- Greeted visitors and clients, providing excellent customer service and support.
- Managed incoming phone calls, directing inquiries to appropriate personnel.
- Scheduled appointments and maintained the front desk calendar efficiently.
- Processed visitor check-ins, ensuring compliance with security protocols.
- Collaborated with security staff to ensure a safe environment for all guests.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
Machine operator/Assembler
Arrow International Inc
Reading , Pa
01.1989 - 10.2011
- Operated machining equipment safely with team of operators.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Education
GED
Reading, PennsylvaniaSkills
- Customer service
- Appointment scheduling
- Front desk operations
- Security compliance
Timeline
Receptionist
Allied Universal Security Services
10.2024 - Current
Machine operator/Assembler
Arrow International Inc
01.1989 - 10.2011
GED
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