Denise Williams
Jackson,MI
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Prevent issues with creative, hands-on solutions built on the understanding of collaborative teamwork. Complete tasks quickly and accurately, and am eager to learn new skills. Versatile and positive team member.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Teacher
JCC of Greater Ann Arbor
11.2024 - Current
- Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities while incorporating hands-on learning
- Created a positive classroom environment by establishing clear expectations for behavior and fostering a supportive community of learners
- Analyzed assessment data to identify areas of improvement and tailored instruction accordingly
- Implemented effective classroom management techniques to maintain an orderly learning environment conducive to student success
- Established open lines of communication with parents/guardians through newsletters, emails, parent-teacher conferences, and online platforms
- Participated in professional development workshops/seminars/webinars to stay updated on the latest teaching methodologies and educational trends
- Implemented behavior intervention strategies for students with challenging behaviors, resulting in improved classroom dynamics
- Incorporated social-emotional learning activities into daily lessons to support students' emotional well-being
- Fostered a supportive, child-centered environment, encouraging independence and social-emotional growth through positive adult-child interactions
Center Director
KinderCare Learning Centers
03.2022 - 07.2024
- Managed daily operations of a childcare center, overseeing a team of 17 staff members.
- Obtained state licensing for the center under KinderCare ownership
- Brought families back into the center during 1st year as the Center Director and increased full-time enrollment.
- In 2023 almost doubled the projected profits.
- Ensured compliance with state licensing regulations and maintained accurate records for inspections
- Established strong relationships with parents, providing regular communication and addressing any concerns or questions
- CRM systems (CMS, Family Builder, Taleo)
- Implemented safety protocols and emergency procedures to ensure the well-being of all children in the center
- Collaborated with teachers to assess children's developmental progress through observation and assessment tools
- Managed enrollment process including conducting tours for prospective families, handling paperwork, and coordinating schedules
- Mentored new teachers on classroom management techniques, lesson planning strategies, and behavior guidance methods
- Conducted performance evaluations for staff members based on established criteria
- Demonstrated effective problem-solving skills when dealing with challenging behaviors from children and staff
- Fostered an inclusive environment that celebrated diversity among students and families
- Managed annual performance review process including goal setting meetings with employees to align individual objectives with organizational goals
- Managed employee relations issues, including conflict resolution, performance improvement plans, and disciplinary actions
- Assisted employees with HR-related inquiries, providing guidance on policies, procedures, and benefits
Assistant Director
KinderCare Learning Centers
11.2018 - 03.2022
- Remain highly composed and calm in very fast-paced, stressful and constantly changing environment to provide optimal leadership and achieve desired results
- Work closely with manager to provide effective assistance for specific aspects of business operation
- Record daily hours of staff onto the payroll system
- Alert families of overdue tuition
- Give tours to prospective families and maintain friendly contact through emails/phone calls as they go through the enrollment process
- Continue to monitor curriculum changes and help the teachers adapt to these changes and find solutions to help their individual classrooms run smoothly
Lead Teacher/Education Specialist
Rainbow Child Care Center
10.2015 - 11.2018
- Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities
- Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks
- Conferred with parents about student progress to boost family involvement and enhance student support
- Maintained patience and level-headedness in diverse situations to continuously support student development and personal growth
- Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Planned and implemented different daily activities to enhance overall development and growth of every student
- Administered assessments for each child and tracked results
- Followed Creative Curriculum
- Guided student teacher assistants in classroom management, leading by example and thoroughly answering questions
- Provided an open and loving environment where children could express themselves and direct their own learning
Grill Manager/Crew Trainer
McDonald's
02.1996 - 10.2015
- Responsible for food safety
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
- Resolved complaints and issues involving both guests and employees
- Professional, courteous, and friendly customer service
- Able to perform in all store areas as needed
- Tracked food waste/cost
- Communicated issues with the general manager and collaborated to find solutions
Education
Bachelor's - Psychology
University of Phoenix
Tempe, AZ05-2014
Skills
- Office management - Office management experience (3-5 years)
- Leadership
- Early childhood education center experience
- Training (20 years)
- Community outreach
- Multitasking (20 years)
- Strategic goal setting
- Event Planning
- Interviewing
- Group and individual instruction
- Customer service
- School administrative director experience
- Student recruitment
- Team management
- Classroom Management
- Working with children
- Critical thinking
- Parent-teacher communication
- Growth mindset
- Conflict resolution
- Performance assessments
Microsoft Powerpoint
Affiliations
- NAEYC
- December 2020 to Present
- With membership I am able to access valid, up-to-date information pertaining to Early Childhood Education, such as DAP, child behavior and development, strong family interaction, positive communication, and professionalism.
Certification
- Driver's License
- CPR Certification
- First Aid Certification
Languages
English
Additional Information
- Skills
- Team leadership
- Staff management
- Program direction
- Lesson planning
- Parent-teacher collaboration
- Group and individual instruction
- Classroom management
- Childcare needs
- Training and development
- Key decision making
- Customer service
- Multitasking
- Enthusiastic learner
Timeline
Teacher
JCC of Greater Ann Arbor
11.2024 - Current
Center Director
KinderCare Learning Centers
03.2022 - 07.2024
Assistant Director
KinderCare Learning Centers
11.2018 - 03.2022
Lead Teacher/Education Specialist
Rainbow Child Care Center
10.2015 - 11.2018
Grill Manager/Crew Trainer
McDonald's
02.1996 - 10.2015
Bachelor's - Psychology
University of Phoenix