Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Denise Luna

Lexington,Kentucky

Summary

Outgoing college student pursuing flexible part-time employment with weekend and evening shift options.

Overview

2
2
years of professional experience

Work History

Manager on Duty

Ross Dress for Less
Lexington, Kentucky
10.2022 - 08.2023
  • Trained new employees on job duties and company policies.
  • Assisted management team in developing operational strategies that improved overall store performance.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.

Sales Associate

Party City
Lexington, Kentucky
09.2021 - 05.2022
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.

Education

High School Diploma -

Bryan Station High School
Lexington, KY
05-2022

Some College (No Degree) - Business

Bluegrass Community And Technical College
Lexington, KY

Skills

  • Employee Engagement
  • Training and Mentoring
  • Attention to Detail
  • Customer Service
  • Team Supervision
  • Problem-Solving Skills
  • Fluent in English and Spanish

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Manager on Duty

Ross Dress for Less
10.2022 - 08.2023

Sales Associate

Party City
09.2021 - 05.2022

High School Diploma -

Bryan Station High School

Some College (No Degree) - Business

Bluegrass Community And Technical College
Denise Luna