Results-oriented retail executive with 20 years of leadership experience in driving sales and developing high-performing teams. Expertise in leading multi-unit operations, executing growth initiatives, and fostering strong customer and team relationships. Recently relocated to Michigan, ready to leverage skills in sales leadership, customer service, and operational management within a growth-focused organization.
Overview
16
16
years of professional experience
Work History
District Sales Manager
VERSONA / THE CATO CORPORATION
Tulsa, OK
06.2014 - 07.2025
Directed sales and operations across 17 stores in 7 states, with leadership oversight of 40 locations throughout tenure and approximately $16 million in annual sales.
Led 19 of 121 strategic new store launches, driving recruiting, onboarding, training, team development, and operational execution.
Selected to lead 19 of 121 strategic new store launches, driving recruiting, onboarding, training, team development, and operational execution.
Facilitated introduction and operational success of Cache' shop-in-shop concept, enhancing company growth and expansion.
Created and executed strategies for recruitment, onboarding, training, employee retention, and leadership development, fostering a strong workforce.
Coached and promoted high-potential talent into Store Manager and District Trainer roles, improving succession planning and district effectiveness.
Served as Inventory Control Specialist for approximately 1,200 Versona and Cato stores, driving shrink reduction and standardizing operational processes.
Directed regional sales strategies to enhance market penetration and drive revenue growth.
General Manager / Training Manager
THE LIMITED
Tulsa, OK
08.2012 - 02.2014
President's Leaders Circle Winner recognized for outstanding performance and leadership.
Revitalized underperforming location, elevating store ranking from #243 to Top 75 within eight months.
Increased customer conversion 32% despite a 29% decline in traffic, maximizing customer engagement and sales opportunities.
Increased transaction value by 5% through focused selling strategies and coaching associates in elevated customer service.
Trained and developed associates to engage customers, build relationships, and deliver personalized shopping experiences.
Led from the sales floor, working alongside the team to drive performance, strengthen customer loyalty, and build a high-performing culture.
Executive of Apparel & Accessories, HR & Operations
KOHL'S
Tulsa, OK
01.2010 - 08.2012
Partnered with leadership teams to strengthen talent pipelines and drive measurable sales, customer service, and operational results.
Supported recruiting, onboarding, training, coaching, and leadership development to enhance employee engagement.
Partnered with leadership teams to strengthen talent pipelines, improving sales and customer service outcomes.
Led cross-functional teams to enhance operational efficiency and streamline processes.
Education
Associate of Science - Business Administration and Management
Black Hawk College
Kewanee, IL
Associate of Arts - Cosmetology
LA James
Moline, IL
Skills
Sales Leadership
Recruitment training
Talent Development
Team Development
Performance Management
Women in leadership
Multi-Unit Operations
Customer Experience
Customer Loyalty
Business Growth
Strategic Execution
Hospitality
Relationship Building
Diversity and Inclusion
Accomplishments
20+ years of progressive retail leadership experience
Approximately $16M in annual sales responsibility
Leadership oversight of up to 40 retail locations
Selected to lead 19 strategic new store launches
Improved store ranking from #243 to Top 75 in eight months
Increased customer conversion 32% during a 29% traffic decline
Increased transaction value 5%
Inventory Control Specialist supporting approximately 1,200 stores
President's Leaders Circle Winner
Proven record of mentoring and promoting women into leadership roles
Extensive experience in sales, customer service, hospitality, relationship building, and team development
Timeline
District Sales Manager
VERSONA / THE CATO CORPORATION
06.2014 - 07.2025
General Manager / Training Manager
THE LIMITED
08.2012 - 02.2014
Executive of Apparel & Accessories, HR & Operations
KOHL'S
01.2010 - 08.2012
Associate of Science - Business Administration and Management
Black Hawk College
Associate of Arts - Cosmetology
LA James
FAMILY BUSINESS & HOSPITALITY EXPERIENCE
Raised in a generational family-owned farm-to-table steakhouse with more than 55 years of history and a reputation for exceptional hospitality, quality, and service.
A true family business where multiple generations lived and worked on-site, providing a lifelong foundation in hospitality, teamwork, customer service, and relationship building.
Known for farm-to-table dining and exceptional steaks, serving up to 700 guests in a high-volume environment.
Developed an early understanding of creating memorable guest experiences, anticipating customer needs, and delivering personalized service that builds loyalty.
Learned that exceptional hospitality is about making people feel welcomed, valued, remembered, and excited to return—a philosophy carried throughout a 20+ year career in retail leadership.