Denisha Reeves Carson
Phenix City,AL
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
3
3
years of professional experience
Work History
Supervisor
Wendy's Restaurant
Phenix City, AL
11.2021 - 10.2024
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Assistant Store Manager
LifeStorage
Columbus, GA
01.2022 - 02.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Oversaw online auctions by monitoring website for performance and sales.
- Created detailed reports on past auctions outlining successes and areas needing improvement.
- Conducted safety inspections of job sites and equipment to identify potential hazards and recommended corrective action.
- Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
Education
Associate of Arts - General Studies
University of Phoenix
Tempe, AZ05-2014
Skills
- Inventory Control
- Operations Management
- Staff Management
- Complex Problem-Solving
- Goal-Oriented
- Troubleshooting and resolution
Timeline
Assistant Store Manager
LifeStorage
01.2022 - 02.2023
Supervisor
Wendy's Restaurant
11.2021 - 10.2024
Associate of Arts - General Studies
University of Phoenix