Denisse Rangel Diaz
Poway,CA
Summary
Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
2
2
years of professional experience
Work History
Barista
New York Bagel Cafe
Rancho Bernardo, California
07.2024 - Current
- Followed health, safety and sanitation guidelines to pass state inspections.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Utilized POS system to receive and process customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs to make their visit smooth and quick!
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Server
thyme for lunch
San Diego, California
08.2022 - 09.2024
- Organized take-out orders for customers who requested them.
- Followed established cash handling procedures when collecting payment from customers.
- Greeted customers upon arrival in the dining area.
- Informed customers of daily specials and signature menu items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Addressed complaints to kitchen staff and served replacement items.
Education
High School Diploma -
Abraxas High School
Poway, CA06-2022
Skills
- Customer satisfaction
- FLUENT IN SPANISH
- Smoothie making
- Espresso machine operation
- Multitasking and organization
- Speedy and efficient
- Cash register operation
Timeline
Barista
New York Bagel Cafe
07.2024 - Current
Server
thyme for lunch
08.2022 - 09.2024
High School Diploma -
Abraxas High School