Deniz Hiumiustekin
Schaumburg,IL
Overview
6
6
years of professional experience
Work History
Transportation Dispatcher
PedroUA INC
02.2024 - Current
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Coordinated closely with other departments to facilitate smooth delivery operations.
- Scheduled and dispatched drivers to locations.
Dispatcher
RoyaltyGroup INC
01.2023 - 02.2024
- Communicated with drivers and brokers to coordinate timely delivery of goods and materials.
- Planned, organized, and managed work.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Sales Representative
Chumak
01.2019 - 01.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Education
Bachelor -
Kyiv State Maritime Academy
Ukraine Kyiv 05.2001 -
Skills
Exceptional ability to multitask and work well under stress
Proven ability to research and solve complex problems unassisted
Dispatch Software Familiarity
Strong Decision-Making Abilities
Documentation and paperwork
Route Planning
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Full Professional
Timeline
Transportation Dispatcher
PedroUA INC
02.2024 - Current
Dispatcher
RoyaltyGroup INC
01.2023 - 02.2024
Sales Representative
Chumak
01.2019 - 01.2022
Bachelor -
Kyiv State Maritime Academy
05.2001 -