Tasha Wardlow
Chicago,IL
Summary
Self-motivated with several years of para-transportation experience. Committed to accuracy in planning and managing fleet operations to boost business success. A results-oriented professional with advanced skills in communication and task prioritization. Demonstrated talents in route planning and logistics management. Offering these talents and a strong work ethic.
Overview
17
17
years of professional experience
Work History
Transportation Dispatcher
Mv Transportation Inc.
Chicago, IL
02.2015 - Current
- Received and processed customer reservations for transportation services.
- Monitored drivers' progress and updated customers on the status of their rides
- Assigned vehicles to drivers based on the number of passengers traveling along their mobility aids , making sure to have room to accommodate, wheelchair, walkers, service animals, etc...
Customer Service Representative
CDT Transportation
Chicago, IL
11.2007 - 01.2016
- Took customers reservations for travel the next day and provided them with their scheduled trips
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Associate - Business Administration
Northwestern Business College
Chicago, IL09-1991
Skills
- Great oral and written communications
- Able to take proper documentation of A/I reports
- Organized and able to multi-task
- Able to work in high pressure, high stress environments
Timeline
Transportation Dispatcher
Mv Transportation Inc.
02.2015 - Current
Customer Service Representative
CDT Transportation
11.2007 - 01.2016
Associate - Business Administration
Northwestern Business College