DENNIS BOATENG
The Bronx
Summary
Dedicated business minded and healthcare professional with no degree but hold a certification of a Phlebotomist highly multi-skilled, proactive and reliable with excellent organization skills having the ability to prioritize patients needs and coordinate daily basic care. Excellent interpersonal and community skills, both verbal and written. An ability to handle highly confidential material on a daily basis. Flexible and reliable. Strong dedication to helping clients resolve issues while cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships. A team-player who ensures that tasks are completed carefully and efficiently.
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security officer
Madison Security Group Inc
The Bronx
10.2024 - 03.2026
- CCTV cameras operated and Monitored premises to ensure safety and security of individuals and property.
- Conducted regular patrols to detect suspicious activities and potential hazards.
- Responded promptly to alarms and incidents, maintaining calm in emergencies.
Security Officer
Securitas Security Services USA
Manhattan
07.2021 - 09.2023
- CCTV cameras operator and monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to detect and prevent unauthorized access.
- Responded promptly to alarms, incidents, and emergencies, ensuring swift resolutions.
- Enforced company policies and procedures to maintain a secure environment.
- reporting and survey premises at all times
- Monitored premises to ensure safety and security protocols were followed.
- Conducted routine inspections of buildings and grounds for potential hazards.
- Responded swiftly to alarms and emergencies to maintain a secure environment.
Clerk/Security officer
Mount Sinai
Upper manhattan
04.2018 - 05.2020
- Processed patient records and maintained accurate filing systems for efficient access.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Supported billing processes by verifying patient information and processing claims.
- Assisted customers with inquiries and complaints in a professional manner.
Janitor/Maintenance Assistant
Guardian Service Industries Inc
Manhattan
01.2018 - 04.2020
- Maintained cleanliness and sanitation standards across facilities to ensure safe environments.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently and safely.
- Conducted regular inspections to identify maintenance needs and report issues promptly.
- Trained new staff on proper cleaning techniques and safety protocols for operational efficiency.
- Followed safety protocols to ensure a hazard-free work environment.
Clerk/CCTV Operator
Travel Traders LLC
Manhattan
06.2017 - 03.2020
- Make sure customers receive better service and good hospitality
- Managed inventory records using electronic filing systems for accuracy.
- Coordinated office supplies procurement, ensuring timely availability for operations.
- Assisted in preparing financial reports, maintaining data integrity throughout processes.
- Assisted customers with travel inquiries and booking requests.
- Utilized point-of-sale systems for processing payments and refunds.
Housekeeper
Westin Hotel
Manhattan
02.2017 - 01.2020
- Maintained cleanliness and organization in guest rooms and public areas.
- Managed laundry operations, ensuring proper washing and folding of linens.
- Inspected rooms for cleanliness and reported maintenance issues promptly.
- Utilized cleaning equipment and chemicals safely according to hotel standards.
Education
High School Diploma -
Prempeh College
Ghana No Degree - Health Administration
Berkeley College
New York (City), NYNo Degree - Certified Phlebotomist
ABC TRAINING NEW YORK
The Bronx, NYSkills
- Administration & Management
- Data Entry and punctual
- Attention To Detail & Empathy
- ECG rhythm interpretation
- Echocardiogram administration
- Customer service
- Supervision & Active listening
- First Aid/CPR
- Reliable and trustworthy
- Training & Development & Conflict resolution
WORK EXPERIENCE
01-2014
Skills
4,4,2,5,5,3,5
Certification
- ELECTROCARDIOGRAM TECHNICIAN 2023 -2024 ABC Training Academy
- PHLEBOTOMY TECHNICIAN 2024 - Current ABC Training Academy
Timeline
Security officer
Madison Security Group Inc
10.2024 - 03.2026
Security Officer
Securitas Security Services USA
07.2021 - 09.2023
Clerk/Security officer
Mount Sinai
04.2018 - 05.2020
Janitor/Maintenance Assistant
Guardian Service Industries Inc
01.2018 - 04.2020
Clerk/CCTV Operator
Travel Traders LLC
06.2017 - 03.2020
Housekeeper
Westin Hotel
02.2017 - 01.2020
High School Diploma -
Prempeh College
No Degree - Health Administration
Berkeley College
No Degree - Certified Phlebotomist
ABC TRAINING NEW YORK